Garden State Realty Management

How do I pay my rent?

We have several rent payment options available.
To make a payment using the Internet:

1. Go to our website WWW.GS-RM.COM
2. Select Tenant Services
3. Select Pay Your Rent

(Follow the online prompts to register and make your one-time payment or to set-up your automatic withdrawal. It is as easy as A,B,C.)

*This is our preferred method. It is the fastest, easiest, cheapest, and most convenient way to pay your rent on time.

To make a payment using the Phone:

1. Call 1-877-390-7368 option 1

(Payment Service Network’s automated system will walk you through your payment. Your first payment will require that you speak to a live representative to get activated for automated phone payment system. You will also have the option to set-up automatic withdrawal. Hours Monday-Friday 8:00am-6:00pm CST.)

To make a payment by Mail:

How do I report a maintenance or repair issue?

Internet:

1. Go to WWW.GS-RM.COM
2. Select Tenant Services
3. Select Maintenance Request

Phone:
Maintenance issues can be reported by calling 201-475-3915. Make sure to leave a detailed message with your full name, address, apt. #, and contact telephone number.

How do I report an Emergency?

Emergency maintenance issues should be reported to 201-475-3915 you must press the number 1 at the end of your message to indicate it is an emergency.
Remember:(if you do not press 1 at the end of your emergency message the on call staff will not be notified.)
Please leave a detailed message with the exact problem, your name, address, apt. #, and phone number. The following are considered to be emergency situations:

1. No Heat
2. Too Much Heat
3. Toilet over flowing
4. Sewer back up
5. Fire (Contact 911 first then our office)
6. Loss of all power
7. Sinks/tub clogged and causing flooding.
8. Gas leak
9. Flooding
10. No hot water

When is extermination service?

For our residents in Passaic, NJ you are scheduled for service the second Tuesday of every month.

For our residents in Paterson, NJ you are scheduled for service the fourth Thursday of each month.

Remember: if you want to be exterminated someone must be home to open up for the exterminator. If you will not be home let our office know and we can try to accommodate you. Also if you have a particular infestation problem let our office and the exterminator know so we can treat your apartment properly.

*Keeping your apartment and the entire property free of infestation requires a team effort and we must all work together.

What if I want to move?

All leases are 1 year leases. If you decide you will not be renewing your lease you must notify us in writing 60 days before the end of your lease that you will be moving. The notice must be in writing and please note that we go by the post mark on the envelope as the the day recieved. Tenants must return the apartment in the same condition in which they received it. Which is completely empty, broom swept and moppped, and with no damages. Tenants must also cooperate with the office when the apartment needs to be shown (during all the 60 days prior to move out) to potential new tenants or tenant will risk losing part or all their security deposit.

How much is the late charge?

The landlord may require, as additional rent, the payment of a late charges for any monthly payment not received by the 5th day of the Month. This charge shall be five percent (5%) of the your base rent. To be free of late charges we once again advise that you take advantage of the payment services options listed above.

When are court papers filed?

Generally on or about the 6th – 10th of the month our attorney will begin the eviction process with the court. All legal and administrative costs incurred in the collection of delinquent rent will be charged to your account as additional rent.

What is the fee for "bounced" check?

Bounced check fee is $45.00 per incident and is in addition to any applicable late charges and will be collected as additional rent.

Can I make alterations to my apartment?

Any alterations, improvements, changes or additions made to the premises without the landlord’s written consent is not permitted. All changes, alterations, improvements and/or additions made without the landlord’s written consent shall be removed by you on demand. All changes, alterations, improvements and/or additions made with the landlord’s written consent shall become the property of the landlord when completed and paid for by you. They shall remain as part of the premises at the end of the term unless the landlord demands that you remove them at your sole cost and expense. If you fail to restore the premises as required, the landlord may do so and assess the cost of same to you.

Do I need to secure renter's insurance for my apartment?

The landlord carries no insurance covering loss to any of your belongings, whether located or stored inside or outside the premises. You are responsible for obtaining your own contents insurance. Renter’s insurance is relatively cheap and can be acquired for approximately $10.00 per month thru different insurance providers. We strongly advise everyone to get this coverage.

Can I sublet my apartment?

No.

Can I have a pet?

No.

How can I get a parking space?

Contact the office to check for availability, if there is space available you will need to provide a copy of your vehicle registration to the management office. There is a fee of $35.00 per vehicle. You will be assigned your own private reserved space. Cars will not be allowed to be stored as disabled or without a license plate for more than one week. No oil changes or repairs are permitted in the parking area or anywhere on the premises. Any vehicles illegally parked will be towed at the vehicle owner’s expense.

How can I make money with the tenant referral program?

To participate in the tenant referral program and earn $200.00. Give your family, friends and co-workers our website WWW.GS-RM.COM to view a list of available apartments or have them call our office. Once your referral signs a lease and pays their security deposit and first month’s rent you will have $200.00 applied to your account. Most importantly make sure to tell them to mention your name when making an appointment to view the apartment. It’s that simple!

Are Satellite installations allowed?

No! dish network, direct tv, or any other satellite providers are strictly prohibited from installing any equipment on the premises with out the landlord’s permission. If they do install without our permission we will remove the equipment, perform the repairs, and then charge your account for damages that will be considered additional rent.